In a gathering of more than 2,000 guests, Maynilad employees rocked the SMX Convention Center by using water pipes to play out a rhythm of beats in unison, which earned them the record of “Largest Pipe Drum Ensemble”. London-based Guinness World Record adjudicator Kimberley Dennis witnessed the event.
The record-setting victory was among the highlights of Maynilad’s 2011 Customer Service Rally graced by the company’s Board of Directors headed by Maynilad Chairman Mr. Manny V. Pangilinan and Board Member Mr. Jorge A. Consunji, together with Maynilad’s top leaders led by Mr. Ricky P. Vargas, President and Mr. Herbert M. Consunji, Chief Operating Officer.
Mr. Vargas congratulated and encouraged everyone to continue to move together as one team as they bring safe, reliable, and affordable water to Filipino families. “We can do all of these if we have the correct mindset,” Vargas said. “We have to continue to put our customers first.”
According to Mr. Chris Lichauco, Head of Business Operations, the Guinness record that Maynilad has set was symbolic of how everyone’s participation, hard work, and dedication are key in achieving a common goal. “The last three years has been all about breaking records for Maynilad. This year is the most ambitious yet,” Lichauco added, as he shared the company’s various plans to further improve its services, such as infrastructure, service area expansion and customer service, among others.
Special guest and famed motivator Bo Sanchez also shared a few moving words that both inspired and delighted Maynilad employees while celebrity Ryan Agoncillo fired up the crowd with his hosting skills.
The event was conceptualized and organized with help from Y&R Philippines, Inc. (Y&R Phils.), a through-the-line agency that counts events management among its various services. “We are truly honored to have been part of this momentous occasion,” says Y&R Phils. COO Mary Buenaventura.
Maynilad Water Services, Inc. is owned and managed by DMCI-MPIC Water Company, Inc. (DMWCI), a joint venture between Metro Pacific Investments Corporation (MPIC) and DMCI Holdings Inc. (DMCIHI).
